Payment Methods Accepted
We accept the following forms of payment: Visa, MasterCard, Discover ,and American Express.
Shipping Information
We only ship to destinations in the continental US. All orders are shipped via UPS, and order tracking is available by following the link in the UPS email received after purchase.
Shipping cost for:
10'' Electric Tortilla Press is $15.00
8'' Electric Tortilla Press is $12.00
Thoroughly inspect your shipment as soon as it is received. Be sure UPS makes an "exception" note of any visible damages. All loss or damage claims should be filed directly with UPS. Contact them at 1-800-PICK-UPS.
Return Policy
Your product may be returned if:
- It is clean and undamaged and in good working order and is packed back in original packaging(including styrofoam padding with the instruction booklet).
If you would like to make a return:
- Please email us at the address below for instructions, including our returns address (which is different than the address on the product box). When your product is received, you will be issued a refund of the price of the item (excluding shipping expenses).
- support@tortillapressstore.com
1 Year Manufacturer's Warranty
Our products are protected against defects in materials and workmanship for one year from the date of original purchase. If the product proves to be defective in materials or workmanship during this period, it will be serviced free of charge.
The Tortilla Press Store will pay for your product to be packed in a box, and shipped from your nearest UPS Store location to the Service Center.
For service email support@tortillapressstore.com
This warranty does not apply to damage resulting from misuse, accidents or alterations to the product, or to damage incurred in transit. This warranty does not apply to cords or plugs.
| The Chef Pro Warranty |
|
Will Pay For:
Replacement parts and repair labor costs
to correct defects in materials and
workmanship.
Shipping and handling costs to return product to the customer.
Note: Service must be provided
by a Service Center authorized by the manufacturer.
|
Will Not Pay For:
Repairs when the product is
used in other than normal
home use.
Damage resulting from accident,
alteration, misuse or abuse.
Replacement parts or repair labor
costs for product operated
outside the 50 United States. |
